By PPI Free Check
Payment Protection Insurance (PPI) was sold with products that you need to make repayments on such as Credit Cards, Mortgages, and Loans. In the event of an accident, sickness, or unemployment you would be covered on from making the payments.
The scandal is that banks and lenders often sold us PPI - without telling us. If you have any of the following you many have been paying for PPI
Click your year of birth to find out if you were mis-sold PPI-1927 1927 1928 1929 1930 1931 1932 1933 1934 1935 1936 1937 1938 1939 1940 1941 1942 1943 1944 1945 1946 1947 1948 1949 1950 1951 1952 1953 1954 1955 1956 1957 1958 1959 1960 1961 1962 1963 1964 1965 1966 1967 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989
The final deadline has officially been set by the FCA to ensure that all are being held accountable under one of the biggest banking scandals in the country’s history.
There have already been millions of UK citizens that have been awarded substantial compensation from the pot of £40bn set to cover the payouts.
You could go back and check through each account that you opened from Credit Cards and Finance Agreements, to any Loan or Mortgage. You would then need to contact each company separately, make sure you have all the right documents, and start the correspondence process collecting all of your evidence. Or You could do it the quick, easy, and painless way by having us do it for you.
Allay is committed to ensuring that your privacy is protected.By using our website, you may be providing us with some of your personal information, we want to make sure that we do not use your data in a way that you would not expect. Allay assure you that your personal information will only be used in accordance with this privacy statement and in compliance with the latest privacy regulations (EU GDPR).
Allay may change this policy in future by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018.
Customer Information We Collect
Information you give to us is called “Customer Data” which is controlled by Allay Limited. The Customer Data we collect in order to provide our services may include:
This list may not include all the information we require when providing our service/s.
The information we ask you for will relate to your specific enquiry and will only consist of the information we need to carry out our service. If you contact us other than via our website, we may keep a record of that correspondenceand a copy of call recordings.
If you decide to use one of our claims management services, you will be provided with a Terms of Engagement along with details of our complaints procedure and how to cancel our service . You will also be able to access details of any regulator applicable to the service/s we provide. This information is provided before we provide our service to you.
We collect and process personal information from you at various stages of the claims process for reasons including answering your enquiries, ensuring that our website content is presented in the most effective manner for you and your computer, to notify you about changes to our websites, to provide you with specific advice, and to carry out our obligations from any contracts entered between you and us.
Allay may also collect and receive the following information:
a) Complaint Information relating to the nature of a complaint or claim such as a lender, investment company, insurer, administrator, Financial Ombudsman Service
b) Billing and other information. Customer payment information for processing the collection of a fee along with a billing address retained securely only until the appropriate payment of the fee has been made
c) Whenever you visit www.Allay.co.uk we may record your IP address, device information such as desktop or mobile etc. and operating systems or software versions and browser type/version
d) A password to enable you to log into your dedicated account within our client management system and associate information as and when you access the system
e) Third party data. We may also receive information from selected data suppliers, our regulator, Legal Ombudsman, our partners, or others that we use to provide our service/s to you.
What we do with your personal information
The information we collect about you is used solely for the purposes for which it was provided. We will only use it for additional purposes such as marketing if we have received specific consent to do so. If you are a client, you can update your communication preferences by firstname.lastname@example.org. We may also use your information to provide and improve our products and services
Allay processes personal data lawfully by obtaining your consent to process your data or by taking steps at your request to enter into a contract with you or to provide you with a contracted Claims Management Service. We access and use Personal Data as reasonably necessary and in accordance with the claims management service we provide and/or the consent that you have provided.
We also use your information for other parts of our service. This includes:
a) Researching and analysing trends to better understand how users are using the services and improve to them.
b) Communicating with you by responding to your queries or requests.
c) Sending service and administrative emails and messages to inform you about changes in our services, and important service related notices.
d)Important service related notices such as security and fraud advice. Under current legislation, these notifications are considered compulsory and for your protection, you cannot opt-out of them.
e) Sending emails about new product features or other news about Allay. You can opt out of these at any time email@example.com to have your preferences updated.
f) Billing and account management information to administer accounts and keep track of billing and payments, such as communicating with you for invoicing, account management and similar reasons.
g) Carrying out investigations to keep our services secure and to prevent abuse and fraud.
You provide us with details of what we ‘can do’ with your Data and have the right to opt-in and importantly to opt-out firstname.lastname@example.org to have your preferences updated.
If you are a client, you can request to see a copy of what personal data we hold relating to you. As a client, you have the following rights:
To know that your data is being processed
To access your personal data free of charge
To data portability
To have your information corrected if inaccurate (Including ensuring any third party puts right any inaccuracy)
To request that your data be erased
To restrict processing
To object to processing and;
To rights relating to automated decision making
How we provide our Service and Retain your Data
There may be times when you contact us to discuss a specific aspect relating to the service/s we provide. You will usually communicate with a member of our team. To provide the most effective service we may share the subject matter of your communication with any of the third parties with whom we need to share information to fulfil our obligation to you. The following are recipients of personal data as part of the claims management process: lenders, investment companies, insurers, administrators, Financial Ombudsman Service, our regulator and Legal Ombudsman
Of the datawe process, we retain the data for no longer than necessary in accordance with our Legal Basis for Processing Table (please see further down) and maintain a data retention policy which can be seen here http://www.ppifreecheck.com/data_retention.php When a data subject contracts with us to provide a claims management service, the data is retained within secure electronic archives as required by law but for no longer than 6 years after the conclusion of the service provided.
*Where reasonably practicable access to data is restricted so not to be identifiable unless required by law or is subject to a Subject Access Request.
The Allay Group recognise the personal nature of the information we collect, process and store. As we are committed to ensuring that your information is secure we have put in place suitable physical, electronic and managerial procedures to prevent loss, unauthorised access, misuse or disclosure and to make sure that your online information is safe and secure. If password access is required for certain parts of our website/application, you are responsible for keeping this password confidential.
To learn more about our policies regarding security and confidentiality of Customer Data and other information, please see our ISMS Policy
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The Allay Group may share or disclose Customer Data and other information in the following situations:
If we merge with or acquire a business, the business is restructured, or if our assets are acquired by a third party, any personal data held by Allay about its clients may be transferred, in which case you will be contacted by us to notify you of the transfer.
If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our Termsof Engagement and other agreements; or to protect the rights, property, or safety of our company, other customers and others. This includes exchanging information with organisations for the purposes of fraud protection and credit risk reduction.
Where possible in such circumstances as described above, we minimise your personal data so not to be identifiable as the data subject unless required by law or as subject to a Subject Access Request. For example, by providing details of the average number of successful customer cases in a set period the personal data would not form part of the information disclosed.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
LEGAL BASIS FOR PROCESSING TABLE – ALLAY GROUP
|Our use of your data||Legal basis for processing|
|To carry out our contract with you to provide you with the products and services including claims management services, processing payment and where required provide advice||Necessary for the performance of our contract with you or to take steps to enter into a contract with you|
|To send you marketing information about our services that may be of interest to you||You have given your consent for us to contact you|
|To manage the effectiveness of our online service and to deliver the website service to you||You have given your consent for us to contact you|
|To make sure that the content of our website is presented as effectively as possible||Our use of your data is necessary for our legitimate interest of making sure that the services we provide are managed effectively|
|To create statistical information which will help us manage the services we provide and make improvements to the services||Our use of your data is necessary for our legitimate interest of making sure that the services we provide are managed effectively|
|To monitor our website to make sure it is functioning correctly and to its optimum and to be able to correct any issues to improve the customer journey||Our use of your data is necessary for our legitimate interest of making sure that the services we provide are managed effectively|
|To allow our customers to access the interactive features of the website that facilitate account login to access your claim information|
|To protect your personal information when you use our website and our services||To protect your data and your identity|
Allay is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and in compliance with the latest privacy regulations (EU GDPR).
Allay may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018.
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